Legal
Last updated: 2 October 2026. These terms govern your use of the Praman Jyotish website, WhatsApp service, readings and reports.
Praman Jyotish is a service of SuperDesi AI ("SuperDesi", "we", "us"), Plot No-153/1755, Matha Sahi, Tulasipur, Cuttack - 753008, Odisha, India. These Terms of Service govern your use of pramanjyotish.com, our WhatsApp service and every reading, report, chat or call we provide.
You accept these terms when you tick the terms box in our birth-details form, make a payment, or otherwise use the service. If you do not agree, please do not use the service.
You must be at least 18 years old and able to enter a binding contract under Indian law. We do not knowingly serve minors and may end a chat where the details show the user is under 18.
If you share birth details of another person (for example a child, spouse or prospective match), you confirm that you have their permission, or the right as their guardian, to do so.
Jyotish (Vedic astrology) is a traditional system of interpretation. Our readings, day reports and timings are interpretations offered for guidance, reflection and planning. They are not statements of fact, scientific predictions or guarantees, and outcomes in your life depend on many things outside any chart.
Readings are prepared with our own astrological software and AI-assisted tools under the Praman Jyotish method, and may be reviewed by our team. Names such as Taara or Samay Pundit identify the voice of the service in the chat.
Nothing we provide is medical, mental-health, legal, tax, financial or investment advice. Do not delay or stop treatment, legal steps or professional help because of a reading.
Readings about money or investments speak only of astrological timing and temperament. We are not registered with SEBI as an investment adviser or research analyst. We do not recommend, rate or give buy, sell or hold calls on any security, fund, cryptocurrency, company or other financial product, and we do not answer questions on trading, lottery, betting or gambling.
If you are in distress or at risk of harm, contact Tele MANAS on 14416 or emergency services on 112. Our service is not a crisis or emergency service.
You agree to give accurate birth details and to use the service respectfully and lawfully. You remain solely responsible for the decisions you take after any reading, report or consultation.
You must not send abusive, sexual, threatening, hateful or unlawful content, impersonate anyone, misuse payments, or copy, scrape or resell our content. We may end a chat, decline service or block a number that breaks these rules, without refund for the session in progress.
Prices are shown in Indian Rupees on our website or in the chat before you pay, and include applicable taxes unless stated otherwise. Introductory offers (such as a ₹1 reading) are limited, may change or end at any time, and are available once per person unless we say otherwise.
Payments are processed by third-party payment providers such as PayU and UPI apps. We do not see or store your card or bank credentials. A session or reading is confirmed only when the payment is received by us.
Chat and call sessions are sold by duration. The time counts as described in the chat when you buy it. Unused time lapses at the end of the session unless we expressly agree otherwise. We may extend, reschedule or end a session if there is a technical problem on our side.
Our services are digital and begin as soon as a reading or session is delivered, so payments are non-refundable once delivery has started.
If you were charged twice, or paid and we could not deliver the service you paid for, write to us within 7 days of the payment with your phone number and payment reference. Approved refunds are made to the original payment method within 7 to 10 working days. Any other refund is at our discretion.
By writing to us on WhatsApp you agree that we may reply there about your enquiry, your reading and your purchases. Reply STOP at any time and we will stop messaging you. WhatsApp is operated by Meta, and its own terms and privacy policy apply to your use of it.
We use your name, phone number, birth details, city and messages to prepare and deliver the service, keep records of payments, improve our method and meet our legal duties, as explained in our Privacy Policy, in line with the Digital Personal Data Protection Act, 2023. You may ask us to access, correct or delete your data by writing to us. Some records, such as payment records, are kept for as long as the law requires.
The Praman Jyotish name, method, software, reports, PDFs, designs, text and website content belong to SuperDesi or its licensors. Reports and readings are for your personal, non-commercial use and may not be copied, published, resold or redistributed without our written permission.
We aim to keep the service available but do not promise it will be uninterrupted or error-free. We rely on third parties such as Meta (WhatsApp), payment providers and hosting services, and we are not responsible for their failures, delays or policies.
The service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, SuperDesi, its directors, staff and partners are not liable for any indirect, incidental, special or consequential loss, or for any loss of money, profit, opportunity, relationship or reputation arising from a reading or from decisions you take.
Our total liability for any claim relating to the service is limited to the amount you paid us for the specific service giving rise to the claim. Nothing in these terms limits any liability that cannot be limited under Indian law.
You agree to indemnify SuperDesi against any claim, loss or expense arising from your breach of these terms, your misuse of the service, or information you share about another person without their permission.
We may update these terms from time to time. The updated version is published on this page with a new date. Continuing to use the service after a change means you accept the updated terms.
These terms are governed by the laws of India. Please contact us first so we can try to resolve any concern. Subject to your rights as a consumer under the Consumer Protection Act, 2019, the courts at Cuttack, Odisha have exclusive jurisdiction.
Grievance Officer, SuperDesi AI, Plot No-153/1755, Matha Sahi, Tulasipur, Cuttack - 753008, Odisha, India. Email legal@superdesi.ai or contact@pramanjyotish.com, phone +91 78538 17889.
We acknowledge a complaint within 48 hours and aim to resolve it within one month, as required by the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Rules, 2021.